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Does equipment hire business success rest on auditing

The team at Flightcase Warehouse are acutely aware of the challenges that our customers in the equipment hiring industry face. Whether rigging, trussing, staging, broadcasting, lighting, sound, audio visual – the list of affected sectors goes on – fast-paced stock turnaround and distribution is at the heart of the hiring service. We understand that those of you active in hire need the equipment that drives your revenue travel-ready at any given moment, and you need to be confident that it remains in top condition.


Inspired by stories shared by our customers, this week we look into the three key ways that hiring professionals can overcome obstacles and create a climate for growth.

1)    Deliver unbeatable customer service by harnessing trust


We’re told that a driving force behind a customer’s decision to hire out equipment rather than purchase it outright is that of lower upfront cost. Customers might only need equipment once or twice a year, or the cash flow challenges in their business might mean putting down a lump sum is out of the question. Therefore, when price points become less of a debatable factor, customer service becomes all the more import to attract, retain, and generate more revenue from your hire-dependent customers.


This means that no matter your sector, you need to offer a reliable, added-value service. On top of delivering a friendly and professional experience, go the extra mile to ensure customers see you as their trusted, go to contact. Think offering the latest products and the highest quality protective cases during transit (so your customers know they’re getting the very best value with minimal risk, taking the sting out of hiring costs).

2)    Remain conscious of your hire equipment product lifespan


Although some brands have a reputation for kit that just keeps on going and going, it’s a fact that constant wear and tear doesn’t discriminate, and at some point, the equipment that you charge out for hire will reach the end of its lifespan. By regularly checking and testing your equipment, you’ll be able to map a lifecycle for each and every product you make money from, and in turn factor into your budgeting and bottom line costs. However, purchasing replacements and ordering in the latest technology is unavoidable – and we’re sure you want to make sure you’re maximising these investments.


The very nature of the equipment hire industry means that product travel is inevitable (and at a much more frequent rate than your average company) and constant manhandling also comes with the gig. Therefore, flight cases are usually central to your operation and should be planned and purchased in line with any new products you offer or intend to introduce, guaranteeing ultimate protection and the highest possible ROI from day one. With Flightcase Warehouse, you can even get cases made especially for the latest product launches, or an entirely bespoke case if your hiring company has a niche.

3)    Audit everything that business success rests on


Any reputable equipment hire company will be auditing their kit regularly. It’s an absolute given and the pinnacle of good service and strong business model rests on being able to guarantee quality and added-value when delivering a lease-mentality offering. However – how often do you consider your protective kit when you undertake your audit?


These cases are the vessels that protect your equipment - defending you from incurring unnecessary damage costs, bearing the brunt of loss of business due to poor service and ensuring your expensive purchases perform to throughout their full product lifespan. If you’re not already doing so, why not book in a flight case audit the next time you look at your stock? Flightcase Warehouse can visit your UK site and perform a full audit in just 3 working days from you getting in touch, so don’t worry if your need is urgent.


If you work in equipment hire, we’d love to hear from you and see how we can help your business with its flight case solutions. Flightcase Warehouse works with a wide range of industry sectors including audio visual, lighting and sound, events, production, broadcasting, rigging, trussing, entertainment technology, motorsport and many more. We have a wide range of off the shelf products (including those tailor-made to popular products for immediate order), and can also build entirely custom flight cases if your business has an individual need. To get in touch please call 01827 60009 or email sales@flightcasewarehouse.co.uk 

Posted by: Jase on the case on April 12nd, 2018 @ 5:00 PM
Tagged with: FCW, Flightcase, Proflightcase

Does equipment hire business success rest on auditing m

The team at Flightcase Warehouse are acutely aware of the challenges that our customers in the equipment hiring industry face. Whether rigging, trussing, staging, broadcasting, lighting, sound, audio visual – the list of affected sectors goes on – fast-paced stock turnaround and distribution is at the heart of the hiring service. We understand that those of you active in hire need the equipment that drives your revenue travel-ready at any given moment, and you need to be confident that it remains in top condition.


Inspired by stories shared by our customers, this week we look into the three key ways that hiring professionals can overcome obstacles and create a climate for growth.

1)    Deliver unbeatable customer service by harnessing trust


We’re told that a driving force behind a customer’s decision to hire out equipment rather than purchase it outright is that of lower upfront cost. Customers might only need equipment once or twice a year, or the cash flow challenges in their business might mean putting down a lump sum is out of the question. Therefore, when price points become less of a debatable factor, customer service becomes all the more import to attract, retain, and generate more revenue from your hire-dependent customers.


This means that no matter your sector, you need to offer a reliable, added-value service. On top of delivering a friendly and professional experience, go the extra mile to ensure customers see you as their trusted, go to contact. Think offering the latest products and the highest quality protective cases during transit (so your customers know they’re getting the very best value with minimal risk, taking the sting out of hiring costs).

2)    Remain conscious of your hire equipment product lifespan


Although some brands have a reputation for kit that just keeps on going and going, it’s a fact that constant wear and tear doesn’t discriminate, and at some point, the equipment that you charge out for hire will reach the end of its lifespan. By regularly checking and testing your equipment, you’ll be able to map a lifecycle for each and every product you make money from, and in turn factor into your budgeting and bottom line costs. However, purchasing replacements and ordering in the latest technology is unavoidable – and we’re sure you want to make sure you’re maximising these investments.


The very nature of the equipment hire industry means that product travel is inevitable (and at a much more frequent rate than your average company) and constant manhandling also comes with the gig. Therefore, flight cases are usually central to your operation and should be planned and purchased in line with any new products you offer or intend to introduce, guaranteeing ultimate protection and the highest possible ROI from day one. With Flightcase Warehouse, you can even get cases made especially for the latest product launches, or an entirely bespoke case if your hiring company has a niche.

3)    Audit everything that business success rests on


Any reputable equipment hire company will be auditing their kit regularly. It’s an absolute given and the pinnacle of good service and strong business model rests on being able to guarantee quality and added-value when delivering a lease-mentality offering. However – how often do you consider your protective kit when you undertake your audit?


These cases are the vessels that protect your equipment - defending you from incurring unnecessary damage costs, bearing the brunt of loss of business due to poor service and ensuring your expensive purchases perform to throughout their full product lifespan. If you’re not already doing so, why not book in a flight case audit the next time you look at your stock? Flightcase Warehouse can visit your UK site and perform a full audit in just 3 working days from you getting in touch, so don’t worry if your need is urgent.


If you work in equipment hire, we’d love to hear from you and see how we can help your business with its flight case solutions. Flightcase Warehouse works with a wide range of industry sectors including audio visual, lighting and sound, events, production, broadcasting, rigging, trussing, entertainment technology, motorsport and many more. We have a wide range of off the shelf products (including those tailor-made to popular products for immediate order), and can also build entirely custom flight cases if your business has an individual need. To get in touch please call 01827 60009 or email sales@flightcasewarehouse.co.uk 

Posted by: Jase on the case on April 12nd, 2018 @ 4:59 PM
Tagged with: FCW, Flightcase, Proflightcase

Part 2: mondo*dr awards Best Theatre shortlist

We can’t believe that the mondo*dr awards (hosted during Prolight + Sound Frankfurt) are this week! This year, Flightcase Warehouse is sponsoring the Best Theatre category to show our support for the creatives that drive forward entertainment technology innovation and to connect with the many international brands that can really benefit from specialist protective kit, created by a team of true experts.


Needless to say, we’re pretty excited and are really looking forward to presenting a worthy theatre winner with their well-earned trophy. In our most recent blog we introduced part 1 of the Best Theatre category nominees, and this week we shine a spotlight on the remaining spectacular entries. Read on to get the lowdown on who’s comprising the 2018 shortlist.


(P.s – look out for our flight case furniture dotted around the venue and feel free to come and say hello to our Directors Sam, Jase and Steve whilst you’re there).

Yaoguang Pavilion Theatre – China


The Yaoguang Pavilion recently had a new play on its programme that came with special sound, lighting, staging and visual effects requirements. In order to work with the director’s vision and create a truly awe-inspiring theatrical spectacle, the venue needed to pull off a scene that emulated an approaching landing plane – and then accommodate a plane entering the stage itself. Not an easy feat. But with a series of Amadeus speakers combining DiGiCo, RME and Lab Gruppen technologies connected to a Reaper DAW, the Yaoguang Pavilion successfully emulated an accurate representation of an approaching propeller-powered plane. Amazing! Read more: https://mondodrawards.com/portfolio/yaoguang-pavilion-theatre/


The Royal National Theatre – London


Situated on London’s Southbank overlooking Waterloo Bridge, the Royal National Theatre is a well-known British arts institution and one of the most prominent publically-funded venues of its kind. In a constant race to stage critically-acclaimed standout performances, in the last year the Royal National Theatre has overhauled its lighting provisions to brilliant effect. To do this, the theatre turned to White Light who provided 38 X4 Bar 20s – totally transforming the visuals and atmosphere that enhances performances. We’re also pleased to hear that the relationship between the Royal National Theatre and White Light was struck up at PLASA London, which we also exhibited at. Read more: https://www.nationaltheatre.org.uk/


New Adelphi Theatre – Salford


Autograph and the University of Salford worked with the New Adelphi Theatre team to upgrade the site’s audio system with a future-proof solution. The nominated project features an audio system which is essentially 2 PAs in one, with a musical theatre end and vocal end firing through the PA. Controlled via a DiGiCo SD9 console and complemented with Stage Electrics lighting, the New Adelphi Theatre has cemented its reputation of being a versatile, high- powered professional performance space and educational institution. Read more: https://www.salford.ac.uk/newadelphi


International Convention Centre Sydney – Sydney


This project from down under saw the meeting of many a creative mind and entertainment technology brands. The International Convention Centre Sydney required a new audio visual system which was in installed by Fredon technology and fulfilled by D&B systems. Since its AV revitalisation the venue has played host to some of the highest profile events in Australia, which have included a Bill Clinton keynote and the international launch of the Tesla luxury coupe. Read more: https://www.iccsydney.com.au/


Atlas Theatre & Wildlands Zoo – Netherlands


Combining culture with nature, this fabulous zoo in the Netherlands has long been praised for its design and facilities (which make it one of the most popular attractions in the region). The zoo regularly stages events and seminars in its specialist theatre and provides a beautifully balanced sound thanks to a recently-installed b&b audiotechnik Y8 line array system and E-series outfills. Atlas Theatre & Wildlands Zoo also boasts dynamic and decorative lighting that enhances  both indoor and outdoor attractions, with colourful effects being generated by 170 Level Q7 IP LED par fixtures from Elation Professional. Read more: https://www.wildlands.nl/


Park Theatre – Las Vegas


To match the outstanding design of this iconic Sin City entertainment venue, the team at the Park Theatre needed an audio system capable of handling some of the world’s most dynamic performances to heavy crowds. Their overhaul project sees a combination of L-R line arrays of L-Acoustics, K2 elements and K1-SB subwoofers on top of 12 L-Acoustics SB28 floor subwoofers, eight X8 loudspeakers, two X12 loudspeakers and much more. An extensive setup perfectly suited to one of Vegas’ largest capacity non-arena buildings. Read more here: https://www.montecarlo.com/en/entertainment/park-theater.html?icid=GMB_Entertainment_ParkTheater


Finnish National Opera – Finland


This Nordic venue holds significant cultural value to Finns and is well-deserving of its mondo*dr awards nomination. A recent tech upgrade has seen the Finnish National Opera call upon DiGiCo, Outboard and d&b audiotechnik for spatial reinforcement in the form of a new and complex network of processors and relays that successfully enhance sound quality. The quality is said to be so good that audiences can expect to enjoy audio that actually matches the quality of what the performer on stage hears (all operator-free, allowing engineers to focus on the mix). Read more: http://oopperabaletti.fi/en/


If you have a requirement for protective cases to keep your valuable equipment safe, please email sales@flightcasewarehouse.co.uk, visit www.flightcasewarehouse.co.uk or call 01827 60009.

Posted by: Jase on the case on April 4th, 2018 @ 2:46 PM
Tagged with: FCW, Flightcase, mondo*dr, Proflightcase

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